{"id":187,"date":"2019-12-09T18:09:12","date_gmt":"2019-12-10T02:09:12","guid":{"rendered":"http:\/\/www.freedombyamazon.com\/?p=187"},"modified":"2019-12-18T11:41:43","modified_gmt":"2019-12-18T19:41:43","slug":"whew-after-nearly-a-year-were-back-online","status":"publish","type":"post","link":"https:\/\/freedombyamazon.com\/blog\/whew-after-nearly-a-year-were-back-online\/","title":{"rendered":"Whew! After Nearly a Year, We&#39;re Back Online!"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">WHEW! We\u2019re Back Online!<\/h1>\n\n\n\n<p>We\u2019ve had some Hosting troubles for nearly a year. Our Hosting Account was suspended. Our sites have been unavailable since at least Februaary.<\/p>\n\n\n\n<p>We\u2019re mostly back up and running \u2014 Finally \u2014 by changing Hosting Companies.<\/p>\n\n\n\n<p>\u201cWhat happened?\u201d you ask.<\/p>\n\n\n\n<p>Well, we got hacked. Somebody (many somebodies?) got into our sites and planted hundreds of malware files and entries into files.<\/p>\n\n\n\n<p>We got notified by our Host that our account was suspended. We had a couple of things we had to do to get re-instated.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Clean all the infected files.<\/li><li>Subscribe to their security partner\u2019s scan and clean service.<\/li><\/ol>\n\n\n\n<p>What frosted me was that the Host (of which we have been loyal customers for over 10-years) had somehow let those hackers get onto their servers.<\/p>\n\n\n\n<p>And the solutions implied it was my fault.<\/p>\n\n\n\n<p>Oh. And the Service that should have been in place all along, was going to cost me $70 per month \u2014 for Each of my 18 domains I host with them.<\/p>\n\n\n\n<p>Let\u2019s see\u2026 $70 x 18 = $1,260 \u2013 PER MONTH!<\/p>\n\n\n\n<p>For something that should be a foundational principle of a Hosting Company.<\/p>\n\n\n\n<p>PROTECT THE SERVERS<\/p>\n\n\n\n<p>That was not acceptable, and they didn\u2019t have any other solution for us. Nor did they seem to care that our businesses rely on secure hosting.<\/p>\n\n\n\n<p>Reluctantly (there\u2019s a ton of work involved with all our various websites) we searched for and found a replacement Hosting Company.<\/p>\n\n\n\n<p>Our new Host is LiquidWeb, found at&nbsp;<a href=\"https:\/\/www.liquidweb.com\/\">https:\/\/www.liquidweb.com<\/a>&nbsp;\u2013 This not an affiliate link, so go visit them.<\/p>\n\n\n\n<p>Their servers are secure. Added security is free. Backups are available routinely. They are reasonable and will host \u201cunlimited\u201d domains and files.<\/p>\n\n\n\n<p>I liked them. I spoke on the phone with a sales guy, and signed up.<\/p>\n\n\n\n<p>They took care of migrating all my files and databases onto their servers. They scanned our files for malware and reported findings so I could fix them. They re-scanned whenever I asked them to.<\/p>\n\n\n\n<p>They gave me a \u201csandbox\u201d to use for testing my fixes. When I was ready, they helped me get the sites publicly available.<\/p>\n\n\n\n<p>I still have to get our email accounts migrated. That should be happening in the next week or so.<\/p>\n\n\n\n<p>Working on all our files has been time-consuming and frustrating. Site security is one of those, \u201cWhat do you mean you don\u2019t have it?!?\u201d specifics that should be an absolute given.<\/p>\n\n\n\n<p>It reminds me about my traveling days in the 90s. I stayed in hotels and motels 100-200 nights a year for 10 years. \u201cClean Rooms\u201d was never in doubt. Free breakfast, and King beds were acceptable to add or not have.<\/p>\n\n\n\n<p>But.<\/p>\n\n\n\n<p>Clean Rooms?<\/p>\n\n\n\n<p>For Web Hosting, security is one of those.<\/p>\n\n\n\n<p>Our Amazon business is doing fine. We\u2019re only a skosh behind last year, but being it is Q4 and we didn\u2019t do all that well last year, we\u2019ll end up OK.<\/p>\n\n\n\n<p>Enough about my challenges with websites.<\/p>\n\n\n\n<p>I\u2019m SO glad that Amazon has some of the best server systems \u2013 Ever!<\/p>\n\n\n\n<p>See you in another post.<br>John L<\/p>\n","protected":false},"excerpt":{"rendered":"<p>WHEW! We\u2019re Back Online! We\u2019ve had some Hosting troubles for nearly a year. Our Hosting Account was suspended. Our sites have been unavailable since at least Februaary. We\u2019re mostly back up and running \u2014 Finally \u2014 by changing Hosting Companies. \u201cWhat happened?\u201d you ask. Well, we got hacked. Somebody (many somebodies?) got into our sites &#8230; <a title=\"Whew! After Nearly a Year, We&#039;re Back Online!\" class=\"read-more\" href=\"https:\/\/freedombyamazon.com\/blog\/whew-after-nearly-a-year-were-back-online\/\" aria-label=\"Read more about Whew! After Nearly a Year, We&#039;re Back Online!\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-187","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p6aoKM-31","jetpack-related-posts":[{"id":191,"url":"https:\/\/freedombyamazon.com\/blog\/now-to-get-back-on-track-read-our-book\/","url_meta":{"origin":187,"position":0},"title":"Now, to Get Back on Track &#8211; Read Our Book","author":"John Larson","date":"December 18, 2019","format":false,"excerpt":"Since our hosting troubles, we have not been able to do much of anything in the way of Content. No new posts. No new Tips. No news. Nothing. But, we can now resume. I'll try to do plenty of updating over the next few weeks. New Content. New Tips. News.\u2026","rel":"","context":"In &quot;Resources&quot;","block_context":{"text":"Resources","link":"https:\/\/freedombyamazon.com\/blog\/category\/resources\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":193,"url":"https:\/\/freedombyamazon.com\/blog\/q4-update-2019\/","url_meta":{"origin":187,"position":1},"title":"Q4 Update &#8211; 2019","author":"John Larson","date":"December 18, 2019","format":false,"excerpt":"Our Q4 (4th Quarter) is moving right along. We're ahead of last year for December, the Quarter, and finally for the year. We've sold in new Categories, with new SKUs (Stock Keeping Units), and old stand-bys. Some of our new stuff hasn't done much. That's the risk we take trying\u2026","rel":"","context":"In &quot;Buying Right&quot;","block_context":{"text":"Buying Right","link":"https:\/\/freedombyamazon.com\/blog\/category\/buying-right\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":122,"url":"https:\/\/freedombyamazon.com\/blog\/roadblocks-obstacles-hazards-and-attitude\/","url_meta":{"origin":187,"position":2},"title":"Roadblocks, Obstacles, Hazards, and Attitude","author":"John Larson","date":"January 4, 2017","format":false,"excerpt":"Our Amazon business sure makes it easy for us to be successful. It's an easy process to find and replenish profitable products. But, there can be hazards. One of our students had the ultimate in hazards happen. Amazon suspended them. And after spending a month working with Seller Support, got\u2026","rel":"","context":"In &quot;Sourcing&quot;","block_context":{"text":"Sourcing","link":"https:\/\/freedombyamazon.com\/blog\/category\/sourcing\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":148,"url":"https:\/\/freedombyamazon.com\/blog\/find-it-find-profitable-products-to-sell\/","url_meta":{"origin":187,"position":3},"title":"Find It! Find Profitable Products to Sell.","author":"John Larson","date":"July 7, 2017","format":false,"excerpt":"Profitable. That's the primary characteristic of a successful FBA product. You make your profit when you buy it. Then, it has to sell. DUH! You can make all sorts of buys of products, but if there is no profit in it, then it is worthless, or a drag on your\u2026","rel":"","context":"In &quot;Buying Right&quot;","block_context":{"text":"Buying Right","link":"https:\/\/freedombyamazon.com\/blog\/category\/buying-right\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":282,"url":"https:\/\/freedombyamazon.com\/blog\/musings-on-the-buy-box\/","url_meta":{"origin":187,"position":4},"title":"Musings on the Buy Box","author":"John Larson","date":"November 28, 2021","format":false,"excerpt":"The basic premise of the Buy Box is that Amazon wants the Buyer to have the best shopping experience. This experience is measured against Amazon, then compared to other Sellers. FBA is not required, but a Professional Account is. For example, Seller A has a Positive Feedback Score of 100%,\u2026","rel":"","context":"In &quot;Basic Info&quot;","block_context":{"text":"Basic Info","link":"https:\/\/freedombyamazon.com\/blog\/category\/basic-info\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":241,"url":"https:\/\/freedombyamazon.com\/blog\/sales-have-slowed-down-after-q4-what-do-i-do-now\/","url_meta":{"origin":187,"position":5},"title":"Sales Have Slowed Down After Q4. What Do I Do Now?","author":"John Larson","date":"February 14, 2021","format":false,"excerpt":"We, like most of you, had a pretty outstanding Q4 sales. We beat last year and for the whole year beat last year by 20% or better. Profitble? Yes. But here comes February and the inevitable sales slowdown after Q4. What should you do to boost sales? Do what I\u2026","rel":"","context":"In &quot;Improving&quot;","block_context":{"text":"Improving","link":"https:\/\/freedombyamazon.com\/blog\/category\/improving\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/freedombyamazon.com\/blog\/wp-json\/wp\/v2\/posts\/187","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/freedombyamazon.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/freedombyamazon.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/freedombyamazon.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/freedombyamazon.com\/blog\/wp-json\/wp\/v2\/comments?post=187"}],"version-history":[{"count":1,"href":"https:\/\/freedombyamazon.com\/blog\/wp-json\/wp\/v2\/posts\/187\/revisions"}],"predecessor-version":[{"id":188,"href":"https:\/\/freedombyamazon.com\/blog\/wp-json\/wp\/v2\/posts\/187\/revisions\/188"}],"wp:attachment":[{"href":"https:\/\/freedombyamazon.com\/blog\/wp-json\/wp\/v2\/media?parent=187"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/freedombyamazon.com\/blog\/wp-json\/wp\/v2\/categories?post=187"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/freedombyamazon.com\/blog\/wp-json\/wp\/v2\/tags?post=187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}